Voice Connection
866-266-3994

20 yrs   of Customer satisfaction!

  Medical   Management 

Quote from MGMA "Automated Appointment reminders can reduce no shows by 50%"

New Revenue

opportunities!

Business MANAGERS!Let us help you engage Clients for more consistent checkups and visits.

 

 
   
   
   

Call Recording & Verification 

Increasingly, customers are adding call recording and verification to their suite of services in an effort to accomplish the following purposes:


Phone

Sales & Marketing  

  • Voice Verification of orders under dispute
  • Transcription of specific details from conference calls 
  • Recordings of in-bound sales calls for training

Professional Services

  • Recording of "Phone Nurse" calls for MD review
  • Virtual transcription Service through desktop phone.
  • Deposition on conference bridge or cell phone at client premise

Manufacturing & Distribution

  • Monitor gateway calls to dealer channel for feedback and training
  • Recording of all calls to a specific number for response documentation
  • Record tech support calls to service call center for documentation

Finance and Collections

  •  Record live rep calls to consumers to document commitment and progress
  •  Disclosures can be recorded with the customer and rep on the line without clunky conferencing