Voice Connect's Appointment Reminder Servics offers a full range of communication products for the managed care industry, including outbound messaging, member outreach programs and survey research systems. Supported by a state-of-the-art infrastructure, our solutions resolve time-consuming communication issues associated with recurring member contact. Appointment Master is an efficient and effective way to manage client scheduling. These automated calls are short, natural-sounding messages that can replace repetitive reminder calls to the customer's answering machine or voicemail.
Significant Optimization
The Medical Group Management Association reported in 2007 that appointment reminders can reduce no-shows by up to 50%.This association data also shows that reminders impact the perceived quality of services during routine and follow-up care.
Network Costs Reduced
Since the calls are made off-site by our Hippa compliant platform, additional savings can be derived by reducing the number of lines required for each clinic or service location.
Mass Notification
Appointment reminders can also take the form of voice blasts to patients or clients, informing them of shot clinics, service opportunities or to complement Direct mail, e-mail and other traditional media.
