Quote from MGMA "Automated Appointment reminders can reduce no shows by 50%"
New Revenue
opportunities!
Business MANAGERS!Let us help you engage Clients for more consistent checkups and visits.
Interactive Voice Response (IVR) began by allowing customers to call and Request information; like calling your bank to confirm your balance. We use this capability to allow customers to exchange requests and authentication information.
EntryMethod Examples:
Tone entry
Caller enters numbers - "Please enter your Zip Code." Systems reads a list of representatives based upon the zip code entry.
·Speech-Recognition
Caller is prompted to say "yes", "no", or the numerals "0-9" and/or a library of specific words to interact
with the system prompts.
(TTS) text-to-speech
System can read fax headers, emails or written information back to the caller.
·Audiotext
System presents pre-recorded information to the caller and allows the caller to respond
Internet
With the addition of some new web applications, we can allow the system to receive information, validate the number, and email response information to the prospect.
Intelligent Dialer
The dialer application delivers call capacity and intelligence, allowing the caller to easily interact with the system.
